About

Sri Mounika Vadrevu is a certified Lean Six Sigma Black Belt with a professional experience of over 2 years in project management, quality management, and risk management. She is currently working as the Deputy Manager - Process Transformation and Service Excellence at Axis Bank, where she is responsible for designing new processes and improving existing ones for the bank's Cards and Payments vertical. Her successful deployment of digital automation has improved customer experience, risk assurance, and cost optimization. Sri Mounika has achieved the targets of reduced NFTR % and TAT for the bank's merchant acquiring process, and she has handled various other process improvement initiatives in departments across the bank. Sri Mounika is a post-graduate of supply chain management from SIIB (Symbiosis Institute of International Business) Pune, one of the most reputed B-schools in India. She has gained multi-faceted exposure and skills in many other fields, including business development, market research, social media marketing, content management, and public relations. Sri Mounika consistently demonstrates the core values of ethics, ownership, leadership, teamwork, continual learning, and perfection. In her past roles, Sri Mounika has worked as a Supply Chain Summer Intern at Cheesiano Pizza and as a member of the PR & Media Committee at Symbiosis Institute of International Business. She has also performed RCA and data analysis for several MD escalations and mis-sell complaints, coordinated for the closure of these cases. Sri Mounika's education history includes a Master of Business Administration (MBA) in International Business (Supply Chain Management) from Symbiosis, a Bachelor of Technology (BTech) in Electronics and Communications Engineering from Gayatri Vidya Parishad, and a High School degree from Akshara School, Kakinada, with a CGPA of 10.0. Sri Mounika's tech stack includes research scientist, and she has relevant experience of 3.10 years. Overall, Sri Mounika is a highly skilled and experienced professional with a strong track record of success in process transformation and service excellence.